PATIENT RESPONSIBILITIES
As we get into the Thanksgiving and Christmas holiday period, please be advised our Office Administration and Office hours will be limited. Please leave a message or send a text/email with any details needing attention during our absence.
IMPORTANT: Houston Ground Angels can only support Patients going to critical medical treatment. We regret we cannot assist LOCAL Houston patients needing transport to Dental, Optician and routine doctor appointments. ALWAYS have a back up plan – as we just cannot support the many transport requests received. CALL 832-301-2816 with any questions. All Patients are asked to REGISTER – just ONCE.
Our system recognizes your E-Mail on subsequent visits.
patient registration
Your email and a PassWord will enable your access to our Mission request website after registration.
PW to have minimum 6 characters - CAP-lower-number-special.
Our Ride program – Key information
We request ALL PATIENTS to first time REGISTER HERE. Then complete our ON-LINE forms to request each RIDE. PLEASE give us at least 48 hours’ notice when requesting a ride. Requests made within 24 hours of pick up time are unlikely to be seen by our volunteers – so please plan ahead.
Our volunteer drivers gift their time and costs using their own vehicle to carry the Patient/family to treatment. PLEASE do not tip our volunteers. Donations are welcomed – use the button at the top of every web page.
Patients/caregivers need to have these details ready – to fill the on-line form. If using a mobile phone – try switching to horizontal.
WE NEED TO KNOW:
- Patient name and cell number
- Day/date of your travel ?
- Coming into the Texas Medical Center or a Medical Clinic (inbound) or heading out (outbound)?
- If a LOCAL ride – your home address and zip code
- If an AIRPORT ride – which airport, Airline and Flight # ? And the Hotel or Clinic destination.
- Number of Passengers ?
- MEDICAL CLINIC location – your drop off or pick up location/address ? Add a Medical note if you have an immediate appointment.
- Name(s) of others travelers ?
- Any special needs ?
All riders please view and understand the Liability Waiver form. Acceptance of a no-cost ride from our volunteers includes acceptance of the Liability Waiver. A link to the Waiver Form is on every on-line Mission request form, the “ride is listed ” email , and can be viewed and printed if you wish – see link below.
You can view the Waiver Form here. PLEASE do NOT sign/return to us – we have no place to keep them.
Each leg Inbound and Outbound from the Clinic or Medical Center is a separate ride – we call them Missions.
Be reminded , the patient is required to complete a Request a Ride form – for both their INBOUND and OUTBOUND journey.
For General information, or if you are a patient or volunteer, please call 832-301-2816
Mission Administration email is admin@groundangels.org
To and from an AIRPORT RIDE
HOUSTON residents – To and from HOME RIDE
We take every precaution to protect the personal details of patient travelers and our volunteer drivers. Only key staff (system administrators and mission coordinators) can see personal information as needed to perform their functions.
We do not sell or give away any patient or volunteer information.
Please tell us about your Houston Ground Angels experience in a FACEBOOK post. We need photographs and comments that tell us how it worked for you. Go to https://www.facebook.com/houstongroundangels and create a post.
LIKE US ON FACEBOOK
LINK